Kirkya Apps Privacy Policy

Kirkya Apps ("we", "us") takes your privacy extremely seriously. This Privacy Policy ("Policy") explains how Kirkya Apps collects your personal information, the purposes for which it is used, and how it is kept secure.

This policy applies to the Kirkya Apps website, mobile app, and all digital services. It takes effect from the moment you register on our platform, place a bet, make a deposit, or simply browse.

• This policy is written in English for the convenience of all users in Bangladesh.
• In the event of a dispute, the Bengali version shall be considered the authoritative text.
• If the policy changes, you will be informed via email or in-app notification.

Kirkya Apps collects three types of data — information you provide directly, data collected automatically while you use the platform, and information received from third parties.

Information You Provide Directly

• Full name, mobile number, and email address.
• National ID (NID) or birth certificate — for identity verification purposes.
• Address and district — where applicable.
• Payment method details (bKash/Nagad/Rocket number).
• Messages and complaints submitted to customer support.

Automatically Collected Information

Kirkya Apps uses your information only for specific, legitimate purposes — each of which is clearly outlined below.

• Service Operations: To create accounts, verify logins, process bets, and complete payments.
• Identity Verification: To verify your identity using your NID and prevent the creation of multiple accounts.
• Security Protection: To prevent fraud, money laundering, and cyberattacks.
• Service Improvement: To analyze user behavior and enhance the Kirkya Apps experience.
• Sending Notifications: To keep you informed about bonuses, offers, and important updates. You can opt out at any time.
• Legal Obligations: To fulfill lawful requests from government or regulatory authorities.
• Dispute Resolution: To be used as evidence in the event of any dispute or legal proceedings.

Kirkya Apps may share your information with certain third parties in specific circumstances — always for a defined purpose and with safeguards in place to protect your data.

• Payment Providers: Minimal data shared with bKash, Nagad, and Rocket solely for processing transactions.
• Fraud Prevention Service: With verification services to detect suspicious activity.
• Government & Law Enforcement Agencies: Only upon receipt of a valid legal order.
• Cloud Service Provider: For data hosting and backup — covered under secure contractual agreements.
• Analytics Services: Anonymous usage data for platform improvement.

Kirkya Apps uses industry-leading security technology to protect your data. Our security systems are continuously updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at every login — keeping unauthorised access to your account at bay.
• Encrypted Servers: All data is stored on encrypted cloud servers.
• Access Control: Only authorised personnel have access to specific data.
• Real-Time Monitoring: 24/7 system monitoring — unusual activity is detected instantly.
• Regular Security Audits: Third-party experts regularly audit Kirkya Apps' systems.

Kirkya Apps' website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience.

Cookie Type

• Essential Cookies: To maintain your login session and keep your account secure — these cannot be disabled.
• Performance Cookies: To monitor page load speed and detect bugs — collects anonymous data.
• Functionality Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which pages get the most traffic — this does not directly identify you.

Non-essential cookies can be disabled through your browser settings, though doing so may affect the functionality of certain features.

Kirkya Apps believes you should have full control over your own data. That's why we guarantee the following rights.

To exercise your rights, email us at: privacy@kirkyaapps.com — Kirkya Apps will respond within 30 business days.

Kirkya Apps is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors.

• Any account found to belong to a minor will be suspended immediately.
• All data associated with that account will be securely deleted.
• If a parent or guardian believes their child is using Kirkya Apps, please notify us immediately.

Kirkya Apps does not retain data beyond what is necessary. A separate retention period is defined for each type of information.

Once the retention period ends, data is securely deleted or anonymised.

Kirkya Apps may update this Privacy Policy from time to time. For significant changes, you will be notified at least 14 days in advance.

• The date of any changes will be shown at the top of this page under "Last Updated".
• If you do not agree to a revised policy, you may request to close your account.
• Continued use of the platform after any changes takes effect will be considered as your acceptance.

For any privacy-related questions, requests, or complaints, please contact Kirkya Apps.

• Privacy Enquiries Email: privacy@kirkyaapps.com
• General Support: support@kirkyaapps.com
• Live Chat: Via the platform — 9:00 AM to 12:00 AM.

Kirkya Apps will respond to all privacy-related requests within 30 business days.